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Practical SEND support, understanding and guidance

At Clear Steps SEND CIC, we know that understanding individual needs and finding the right support isn't always straightforward.

Bringing together professional knowledge and our own lived experience, we support families, schools and professionals to look beyond what's immediately visible, make sense of challenges and explore practical ways forward.

From individual SEND guidance and EHCP support to community sessions, workshops and parent programmes, we're here to help make the next steps a little clearer.

Our Approach

At Clear Steps, our approach is built around three simple principles: See, Understand and Support.

We believe that recognising individual needs, understanding the wider picture and working together to find practical solutions can make a meaningful difference.

For families, schools and professionals

SEE

Look beyond what we see

Recognising that what is visible on the surface may not reflect the full picture of a child's needs, strengths or experiences.

UNDERSTAND

Understand the individual

Taking time to explore individual differences, experiences and barriers to better understand what may be contributing to challenges.

SUPPORT

Find practical ways forward

Working together to identify realistic strategies, adjustments and support that reflect individual needs and circumstances.

Our Services

Paid service

1:1 SEND Consultations

Practical, individual guidance to help families understand their options, navigate SEND processes and explore next steps.

60-minute consultation: £65, including a written follow-up.

Free, funded support

Free SEND Community Support

Funded community sessions, workshops and opportunities for families to ask questions, access information and connect with others.

Licensed programmes

EarlyBird Plus & Teen Life Programmes

National Autistic Society licensed programmes supporting parents and carers to develop their understanding of autism and explore practical approaches.

National Autistic Society logo

What Families Say

“I felt like i could talk to Katy and Gemma about anything like i would a friend and their knowledge is incredible, the help i have been provided with for my son has been outstanding… with katy’s help my son was issued his EHCP straight away no queries no appeals to face and i really couldn’t of done it without her help. I would 100% recommend you speak to them. Thankyou so much ladies you are truly amazing.”

SG - Parent

“I can never thank Katy enough. After spending 5 years in a school for complex special needs, my Local authority decided my Son could attend a mainstream school. The school said they couldn’t meet his needs, but LA would not listen. Our only hope was to go to Tribunal. Katy guided me through the process, worked with my notes and documents. Explained the process step by step. Answered all my many many questions and put everything together ready for tribunal. We won! I have never been so grateful to anyone in my entire life.”

CS - Parent

“Katy and Gemma guided my family through a very challenging time while navigating a secondary school transfer for my child with an EHCP. I’m incredibly grateful for their support, as I genuinely don’t think I could have managed the process on my own. Their knowledge of the legal processes surrounding education is outstanding, and they broke everything down into clear, manageable steps which made everything far less overwhelming. I would highly recommend them.”

SS - Parent & S2C Practitioner
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